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FAQs

Candle Care

-Trim candlewicks to ¼ inch each time before burning. Long or crooked wicks can cause uneven burning and dripping.
-Always use a candle-holder specifically designed for candle use. The holder should be heat resistant, sturdy, and large enough to contain any drips or melted wax.
-Be sure the candle-holder is placed on a stable, heat-resistant surface. This can help prevent heat damage to underlying surfaces and prevent glass containers from breaking.
-Keep the wax pool free of wick trimmings, matches and debris at all times.


Candle Safety

-Keep burning candles away from drafts, vents, ceiling fans and air currents. This will help prevent rapid, uneven burning, and avoid flame flare-ups and sooting. Drafts can also blow nearby lightweight items into the flame where they could catch fire.
-Always burn candles in a well-ventilated room. Don’t burn too many candles in a small room or in a “tight” home where air exchange is limited.
-Don’t burn a candle all the way down. Extinguish the flame if it comes too close to the holder or container. For a margin of safety, discontinue burning a candle when 2 inches of wax remains or ½ inch if in a container.


Candle Safety

-Place burning candles at least three inches apart from one another. This helps ensure they don’t melt one another, or create their own drafts to cause improper burning.
-Use a snuffer to extinguish a candle. It’s the safest way to prevent hot wax splatters.
-Be very careful if using candles during a power outage. Flashlights and other battery-powered lights are safer sources of light during a power failure.
-Extinguish a candle if it repeatedly smokes, flickers, or the flame becomes too high. The candle isn’t burning properly. Cool, trim the wick, then check for drafts before relighting.


Candle Safety

-Extinguish all candles when leaving a room or before going to sleep. Be sure the wick ember is no longer glowing.
-Always keep a burning candle within sight. Extinguish all candles when leaving a room or before going to sleep. Be sure the wick ember is no longer glowing.
-Never burn a candle on or near anything that can catch fire. Keep burning candles away from furniture, drapes, bedding, carpets, books, paper, flammable decorations, etc.
-Never touch or move a burning candle or container candle when the wax is liquid.
-Never use a knife or sharp object to remove wax drippings from a glass holder. It might scratch, weaken, or cause the glass to break upon subsequent use.
Never use a candle as a night light.


Wax Bar Safety

-To prevent fire or injury: Remove packaging before use. Use only in tea-light  warmers or UL listed electric warmers approved for wax melts.
 -Read and follow all instructions provided with your warmer before use.
 -Do NOT leave on warmer unattended while in use.
-Keep out of reach of children and pets. 
-Instructions: Do NOT add water. Do NOT melt on stovetop or in non-approved appliances.
-Use only in well ventilated areas away from flammable objects.
-Discontinue use if dish contains less than 1/2" of wax.


Linen/Room Spray Safety

-Not intended to be used as body spray.
-Keep away from children and pets.
-Do not spray on flames.
-Do NOT ingest.
-Avoid contact with eyes and face.
-Shake well before each use.
-Spray may be used on the following:
linens
curtains
bedding
clothing
towels
upholstery

Still have a question?

Email us: wecare@ashanscents.com

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