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SHIPPING

Where do we ship?

We ship everywhere in the U.S. that is able receive USPS services.

Shipping Time

Items ship 1-2 business days after your order is placed. Orders ship Priority Mail, and you will receive a notification with tracking information once your order is on the way. Shipping times are estimated based on your location, and the expected delivery time is NOT guaranteed.

We make sure to secure and package items carefully for a safe arrival to you. However, we do understand that even if the box is covered with fragile stickers, sometimes things happen. If your order arrives damaged, please reach out to us, so we can make it right. You will need to send a picture of the damaged item(s) within 72 hours of receiving your package.  Once we review the damage, we will then send you a replacement. We do not issue refunds, but if you do not want a replacement for your damaged item(s), we will issue a store credit.

Damaged Items? Let us know!

Email us a picture of your damaged item(s) to wecare@ashanscents.com

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